Save Time. Process More Payments.

Take Control of Your Revenue Cycle

HealthPay24 believes that interoperability of data is key in driving workflows, behaviors, and patient engagement outcomes. That’s why our simple and secure integration alongside your existing registration and billing system allows you to drive performance and effectively influence patient engagement across the entire care journey.

“HealthPay24 is very knowledgeable about everything related to healthcare and a great resource for solving even the most complex challenges relating to collecting payments.

Easy-to-Use Technology Designed for Results

With a completely customizable dashboard, you can configure rule- and role-based permissions based on your organization’s needs, optimizing your workflows and enhancing your patient payment collection process.

Our real-time interaction with your registration system means while patients are being checked in, our system can facilitate a patient automation outcome. Automated posting and balance updates are right at your fingertips, saving time and resources.

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Eliminate Hidden Risks and Expand Visibility

In-house crafted reporting capabilities and functionalities that go beyond your traditional dashboards. With in-depth insight and greater visibility, you can identify new opportunities, develop targeted strategies, and improve overall decision-making. Easily identify and monitor performance, track patient satisfaction, cash & check manifest reconciliation, collections, discounts, and more within HealthPay24’s provider portal.

The Highest Standard of Security and Compliance

We take a hands-on approach to working with you to maintain and procure devices. With integrated P2PE credit card devices, every transaction completed is safe and secure.

We have your work from home staff covered too. It’s imperative that compliance rules and regulations are applied, no matter where payments are taken. To prepare for any shift in work environments, we arm our clients with the following safety measures:

  • Company-approved devices and equipment with protection measures in place such as antivirus or malware
  • Secure connection to your network, and/or applications such as VPN or multi-factor authentication 
  • Home environments with a private office space and/or headsets to ensure privacy for sensitive conversations

Receive Payments Faster with Innovative Communication

Digital, consumer-minded features allow you to engage your patients in a way that is familiar and convenient to them. HealthPay24 offers more patient payment options than any other solution in the industry.

From Anywhere

Provide a truly contactless experience with our text-to-collect feature! Easily send an SMS message to your patients within our platform to collect their balance or pre-service estimate from anywhere.

Statements and Paperless Billing

Significantly decrease the cost to collect with paperless, automated billing. E-statements are branded for your organization and can be accessed quickly, at any time, by your patients.

Email and SMS Messaging

Quickly send emails or SMS messages to your patients, based on their communication preferences. Allow your patients to interact with your organization when it’s most convenient for them.

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Payroll Deduction for Employees

Reduce unpaid employee medical bills and give staff an easy way to pay their copay and deductible payments from their paycheck with Employee Easy Pay. A quick swipe or tap of their ID at POS or manual entry of their ID number at self-service is all it takes.

“Customer service is the best I’ve seen. They treat us like we are their only customer.”

New Hanover Regional Medical Center

Increase Revenue Cycle Productivity with HealthPay24

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